IT Maintenance and Support solutions

IT Maintenance and Support solutions

With the rapid growth of information technology, the diversification of market economy, the further deepening of enterprise informatization process, and the increasing of IT equipment with business development, the resulting network hardware, storage hardware and server hardware failures are gradually increasing. Blue Speedy provides maintenance and support services after the expiration of the original plant services, as well as IT asset life cycle management services. Blue Speedy network and hardware support services are designed to provide critical business support and response for enterprises, simplify the maintenance and management of operational complexity and save costs, and customize various support services flexibly according to user needs.

Digitalsystem IT Maintenance and Support Services refer to the maintenance services of network hardware, storage hardware and server hardware for enterprises, such as: providing enterprise file servers, workstations (including terminals), transmission media, network connection hardware and network hardware maintenance services of external equipment. Provides the monitoring and maintenance of the whole operation cycle after the installation and configuration of storage devices are completed, and carries out maintenance and system upgrade of storage hardware maintenance service when the storage system of the enterprise fails. Server/storage and high-end minicomputer servers for mainstream brands are maintained. By means of remote assistance and on-site support, server downtime can be minimized and system risk can be reduced when hardware failures occur.

The Industry Sectors We Served Include

Retail Banking

Enable superior digital experiences, by modernizing legacy systems and leveraging APIs, DevOps, and FinTech partnership ecosystem.

Cards And Payments

Enable simple, frictionless, and compliant payments experience, by leveraging open API, digital payments, blockchain, and analytics.

Corporate Banking

Transform your business to align to the future of the trade finance industry, by leveraging blockchain, cloud, automation, and analytics.

Investment Banking

Drive operational efficiencies and improve experience, by bringing a domain-centric middle and back-office transformation approach.

Custody And Fund Services

Adopt a platform-led approach, to drive automation and reduce costs, by consuming services in an as-a-service model.

Risk And Compliance

Gain competitive advantage from risk & compliance efforts, with risk reporting, AML transformation, and product partners.

Our Benefits

Our clients are able to increase end-user productivity without sacrificing usability.

Improving Service Efficiencylity

Digitalsystem provides IT sharing service in the business circle, providing 30 minutes fast door-to-door service support, at the latest 60 minutes door-to-door service support, to meet customer needs.

Standard Service Flow

Digitalsystem establishes a standardized system of service management that meets the needs of enterprises, optimizes the process of ITIL V3 and ITSS service standards, and improves the level of IT service management.

Controlling It Costs

Digitalsystem reduces the time of troubleshooting through efficient operation and maintenance services, minimizes the loss of enterprises, and reduces the cost of IT hardware maintenance, maintenance and support.

Increasing Asset Returns

Digitalsystem will extend the life cycle of enterprise IT assets to the longest and performance to the highest, improve the rate of return on enterprise IT assets, improve the efficiency of enterprise work, and achieve sustainable development.

Delivery

Transform your technology by focusing on 3 key areas

1. Data transformation

Accelerate “Data-to-Insight-to-Action” cycle, by consuming offerings like Data-as-a-Service and Reporting-as-a-Service.

2. Digital enablement

Drive key business outcomes, using the full service digital stack – Mosaic, Digital Jedis, and human-centered design experience.

3. Innovation partnership

Adopt a collaborative approach to innovation, by leveraging innovation labs, future financial ecosystems, alliances & partners.

We’ll help you turn IT challenges into meaningful outcomes.